egora
Lexikon
Self-Service

Self-Service

Self-service refers to self-serve systems such as smart fridges and vending machines that let guests help themselves to food and drinks independently.

egora Catering-Lexikon

Self-service refers to self-service systems made up of digital fridges and vending machines for food provision. They supply hot meals, snacks and breakfast for groups of 10 to 50 people. Users retrieve pre-prepared or chilled dishes from the reusable system via a QR code; this is complemented by self-ordering and vending formats for fast dispensing.

Areas of application

The systems offer flexibility in meal times, portion sizes and portion types. They are particularly suited to:

  • Offices
  • Home offices
  • Production facilities
  • Larger building complexes

Vegan, vegetarian and allergen-free options are catered for, and digital HACCP monitoring ensures compliance with hygiene standards.

Benefits for users and operators

The straightforward handling requires no specialised staff. Cashless payment, contactless collection and 24/7 availability provide a time-saving experience with no waiting times, adapting to shift working.

Sustainability and QR technology

Durable, food-safe stainless steel containers do away with single-use packaging and plastic; bamboo packaging further reduces waste. Return stations with QR codes enable contactless return of the reusable containers and ensure their traceability. In this way, egora offers tailored catering solutions with menu suggestions within three hours.

Get an individual buffet menu suggestion today.

Image of small burger buns on a plate